We want you to be satisfied with your purchase. If something is not right, our Return and Exchange Policy explains the options available to you.
1. Return Window
You may request a return or exchange within 30 days of receiving your order, provided the items are unworn, unwashed, and in their original condition with tags attached.
2. How to Start a Return
To initiate a return or exchange, please contact our support team with your order number and reason for the request. We will provide further instructions.
3. Return Shipping
Unless the item is defective or incorrect, return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method.
4. Refunds
Once your return is received and inspected, we will notify you of the outcome. Approved refunds will be issued to the original payment method within a reasonable period.
5. Exchanges
Exchanges are subject to availability. If the requested item is unavailable, we may offer a refund or store credit instead.
6. Non-Returnable Items
For hygiene and safety reasons, certain items such as worn or washed garments may not be eligible for return. Please check product details before purchase.
7. Contact
If you have any questions about returns or exchanges, please reach out to our support team.